Definition
of
Emotional
Intelligence |
"Emotional intelligence involves the ability to perceive accurately,
appraise, and express emotion; the ability to access and/or generate
feelings when they facilitate thought; the ability to understand emotion and
emotional knowledge; and the ability to regulate emotions to promote
emotional and intellectual growth." |
"an array of noncognitive
capabilities, competencies, and skills that influence one’s ability to
succeed in coping with environmental demands and pressures" |
"emotional competence is 'a learned capability based on emotional
intelligence that results in outstanding performance at work'" |
Example
Test
Items |
1.
Look at the face (in the picture). Indicate how the person is feeling:
Not Very
Angry 1 2 3 4 5
Sad 1 2 3 4 5
Happy 1 2 3 4 5
2.
Someone feels more and more happy. When their emotion grows
even past happiness and they are out of control, they feel:
a. satisfied
b. content
c. manic
d. joyous |
1.
I have good relations with others
2. I’m fun to be with
3. I like helping people
Rating Scale:
Not Very
True True
1 2 3 4 5
|
1.
Aware of own feelings
2. Open to new ideas
3. Builds rapport
Rating Scale:
Slightly Very
A B C D E F G |
Test
Scales |
Emotional Perception
Identifying emotions in faces and in designs
Emotional Facilitation
Translating feelings into emotion, how emotions influence thought
Emotional Understanding
Defining complex emotional blends, understanding emotional transitions
Emotional Management
Effectively including emotion into decision making |
Intrapersonal
Emotional self-awareness, assertiveness, self-regard, self-actualization,
independence
Interpersonal
Empathy, interpersonal relationship, social responsibility
Stress Management
Problem solving, reality testing, flexibility
Adaptability
Stress tolerance, impulse control
(General Mood)
happiness, optimism |
Self-Awareness
Emotional self-awareness, accurate self-assessment, self-confidence
Social Awareness
Empathy, organizational awareness, service orientation
Self-Management
Self-control, trustworthiness, conscientiousness, adaptability, achievement
orientation, initiative
Social Skills
Developing others, leadership, influence, communication, change catalyst,
conflict management, building bonds, teamwork |